Privacy Policy
Last updated: May 18, 2026
This policy explains what personal information Wagner Bespoke Travel collects, why we collect it, and the privacy rights you have — including those under the California Consumer Privacy Act (CCPA/CPRA).
Who we are
Wagner Bespoke Travel is a luxury travel agency. You can reach our privacy contact at hotel@wagnertravel.com.
Categories of personal information we collect
- Identifiers — name, email address, phone number when you create an account or book.
- Customer records — passport details, traveler information, and payment-related references you provide to complete a booking.
- Internet activity — pages you view, search terms, approximate IP address, and cookie identifiers.
- Geolocation — approximate location derived from your IP or entered as part of a hotel search.
Where we collect it from
- Directly from you when you sign up, book, or contact us.
- From cookies and similar technologies on this site.
- From travel suppliers (e.g. Travelport) when we confirm or modify a booking on your behalf.
How we use it
- To fulfill bookings, send confirmations, and provide trip support.
- To operate, secure, and improve this site.
- To respond to your requests and communicate with you about your travel.
Third parties we share with
We share information only with vendors that help us run the service:
- Travelport — to search, price, and confirm hotel reservations.
- Postmark — to deliver booking confirmation and account emails.
- Google Analytics — to measure aggregate site usage. Disabled if you opt out or send a Global Privacy Control signal.
- Mapbox — to render the hotel map.
- Vercel — our hosting provider.
We do not sell your personal information for money, and we do not share it with advertising networks for targeted advertising.
Cookies we set
| Cookie | Purpose | Duration | Category |
|---|---|---|---|
wagner_session | Keeps you signed in | 30 days | Essential |
wagner_admin_session | Admin login | 30 days | Essential |
wagner_consent | Remembers your cookie preferences | 1 year | Essential |
wagner_notice_seen | Hides the first-visit notice | 1 year | Essential |
_ga, _ga_* | Google Analytics — site usage | 2 years | Analytics |
Your California rights
If you are a California resident, you have the right to:
- Know what personal information we hold about you.
- Request that we delete your personal information.
- Request that we correct inaccurate personal information.
- Opt out of the "sale" or "sharing" of your personal information.
- Limit our use of sensitive personal information.
- Not be discriminated against for exercising these rights.
We honor the Global Privacy Control signal sent by your browser as a valid opt-out. If we detect it, we automatically disable non-essential cookies.
How to exercise your rights
Email us at hotel@wagnertravel.com with your request. We respond within 45 days. We may need to verify your identity before acting on a request that involves account or booking data.
Do Not Sell or Share My Personal Information
We do not sell your personal information. To opt out of the analytics sharing described above, use the "Do Not Sell or Share My Personal Information" link in the site footer, or open the preferences panel and turn off Analytics. Your choice is stored in a cookie on this device for one year.
Data retention
We keep account and booking data for as long as your account is active or as needed to provide the service. Analytics data is retained according to the default Google Analytics settings.
Updates to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change.